Please follow these steps to quickly transfer files to or from our facility.

1. Contact your Smyth Commercial Customer Service Representative for login information.
2. Obtain a FTP Client (See Additional Information below)
3. If possible, we recommend that StuffIt Deluxe, published by SmithMicro Software, be used to compress your files into a single StuffIt archive prior to uploading. WinZip for the PC can also be used.
4. Upload files to our location
5. Send recipient of the transferred file an email listing the File Name, Trim Size, Colors, and any Special Instructions.

Instructions

Macintosh

To transfer or retrieve files from our FTP site using a Mac, you'll need a FTP client. We recommend one of the following:

• Fetch - You can try Fetch free for 15 days, or buy it for $25.00
• Cyberduck - this is a freeware FTP client for Mac OS X.

You will need the following information to access our FTP server:

Hostname: ftp.smythco.com
Username: ******
Password: ******

Please contact you Smyth Companies Customer Service Representative for the login username and password.

PC

To transfer or retrieve files from our FTP site using a PC, you can use either Internet Explorer or a FTP client.

Internet Explorer: Enter the following url in your IE browser:

ftp://username@ftp.smythco.com

Please contact your Smyth Companies Customer Service Representative for the login username and password. In the url above, you will need to replace the username with the information supplied to you.

Filezilla - this is a free Windows FTP Client.

You will need the following information to access our FTP server:

Hostname: ftp.smythco.com
Username: ******
Password: ******

Please contact you Smyth Companies Customer Service Representative for the login username and password.

Support

If you experience any problems or have any questions about uploading files, please contact  Steve Roeder at 651-646-4544 x2227.